In case of cancellation, the following applies:
Α) Daily Activities:
- more than 16 days before the activity, the Company refunds the full amount between
- 6 and 15 days prior to the activity the Company retains 15% of the amount paid
- between 3 and 5 days before the activity the Company refunds 50% of the amount paid
- between 0 and 2 days before the activity the Company retains the full amount paid
- In the case of large groups, different terms may apply that will be clearly stated in the contract
Β) Multi-day excursions:
- Cancellation up to 45 days before the excursion: the Company will refund the amount paid, minus 50% of the deposit to cover the costs of managing and cancelling hotels or other services.
- Cancellation 45-30 days before the trip: the Company retains 100% of the deposit
- Cancellation 29-15 days before the excursion: the Company retains 30% of the amount paid
- Cancellation 14-7 days before the trip: the Company retains 50% of the amount paid
- Cancellation 6-0 days before the excursion: the Company retains the full amount paid.
- In case of no-show of the client, the Company reserves the right to keep the full amount paid. If you cancel, you must pay any premiums and modification fees incurred prior to the cancellation, as well as any deposits paid for any pre-booked items or services.
Exception: Cancellation of certain transportation reservations, usually scheduled air and ferry tickets, may result in cancellation charges of up to 100% regardless of the notice period given to us. We reserve the right to pass on these charges that will apply to the transportation part of your holiday and the cancellation charges under the above terms will apply to the other elements of your holiday (e.g. accommodation, activities, any additional services).
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